Your Happiness Guarantee
30-day return guarantee
- Exchange for a new product
- Exchange for a voucher to be redeemed towards your next order
- Refund of your product cost as long as the product was not designed specifically for you
This is how you can avoid returns
1. Receive a sample before placing a volume order
When planning an order for you and your team, you may be unsure about what sizes, styles and colors to order. Please order plain products without prints first, as we can take these back without a problem. If you order e.g. one T-shirt with print to test the print quality, we will accept the return and give you a voucher or a new product. This way, you’ll help protect the environment and save resources.
2. Read the order confirmation email straight away
3. Calculate with a buffer period
We’re quite fast, but we can’t make any guarantees. This may be due to reasons relating to design issues, product stock and delivery times. If your order doesn’t arrive in time for a birthday, wedding anniversary or the farewell party of your colleague, this does unfortunately not constitute a reason for a return. If you need something super fast, use the Express Option to get your order as fast as possible.